FAQs

A: Yes, due to the amount of inquiries we receive we request that you fill out an application beforehand. We like to ensure that our applicants are approved for the unit that they will be viewing so we don't waste your time. If the unit you apply to gets filled before you are able to view it, we can consider you for other units we have available. Your application is also good for 60 days from when you apply and we are constantly updating our website with new units.

A: We are looking for our applicants to be making at least 3x the monthly rent in their gross household income (required), good rental history, good background history, and long work history preferred. Only income that can be verified will be counted. If we are unable to get a rental reference or if you are a first time renter we will require a double deposit. We are not currently accepting cosigners.

A: Please be sure to submit a photocopy of a valid government-issued photo ID along with 3 of your most recent pay stubs or any other income verification you may have. If you will be living with anybody else over the age of 18, they must also apply. If any of these things are not submitted when applying, it will delay the time it takes to review your application as we cannot come to a decision until all of these things are supplied. Otherwise, the application process typically takes 3-5 business days.

A: Typically the application process takes 3-5 business days as long as everything needed is submitted.

A: Your application is good for 60 days from the time you apply.

A: No, you only need to fill out one application per adult household member in a 60 day timeframe. If you are interested in multiple units, just apply to the unit you are most interested in and then we can take note of the other units you are also interested in if it gets filled.

A: Please see the file linked below called "Pet Guidelines & Agreement". However, please note that the restricted breeds list is not limited to what is listed on our guidelines. If you question whether your dog may be a restricted breed, please call our office with any questions at (608) 563-0013
Pet Guidelines & Agreement

A: Please fill out the Pet Application, Pet Guidelines, and Reasonable Accommodation Forms (attached below) and send to: emma@wpmrents.com or bring to the office at 120 N Parker Drive. If you have a letter from a doctor for your ESA please also send that over to the email listed. Once we've completed reviewing the forms we will notify you of our decision and let you know the next steps.
Pet Application
Pet Guidelines & Agreement
ESA Reasonable Accommodation

A: If we have any concerns with anything on your application like your rental history, work history, credit, etc. we may request you pay a double security deposit upon approval. A double security deposit is just double whatever the normal amount for the security deposit is. It does not include any rent and is strictly a security deposit. It would be fully refundable upon move out pending a move out inspection for any damages, cleaning, etc.

A: At this time we are not currently accepting co-signers. Only the household members who will be living in the unit should apply. They must qualify on their own without the help of a co-signer. If you are a first time renter or if we have any concerns about your application like your rental history, work history, credit, etc. we may request you pay a double security deposit upon approval instead. (Please see question above for further explanation of a double security deposit).

A: Yes, we request that you please fill out a payment plan anytime you will be late on rent, even if it is just by a couple of days.
Tenant Payment Plan Agreement
IL Tenant Payment Plan Agreement

A: Completed payment plans can be sent to mykayla@wpmrents.com or brought to our office at 120 N Parker drive.

A: Please see the file attached below.
Pet Guidelines & Agreement

A: Please fill out the pet application and guidelines (attached below) and send to: emma@wpmrents.com or bring to the office at 120 N Parker Drive. Once we've completed reviewing your pet application we will notify you of our decision and let you know the next steps. No pets should be within the unit until after approval is given and pet deposit and rent is paid.
Pet Application
Pet Guidelines & Agreement

A: Please fill out the Pet Application, Pet Guidelines, and Reasonable Accommodation Forms (attached below) and send to: emma@wpmrents.com or bring to the office at 120 N Parker Drive. If you have a letter from a doctor for your ESA please also send that over to the email listed. Once we've completed reviewing the forms we will notify you of our decision and let you know the next steps. No ESA should be within the unit until after approval is given.
Pet Application
Pet Guidelines & Agreement
ESA Reasonable Accommodation

A: Please see the attached document first to see if it is something you are able to troubleshoot on your own. If it is something more than what is listed on the sheet, please submit a maintenance request.
Maintenance Questions

A: Please see the file attached with a walkthrough of how to submit a maintenance request through the tenant portal.
Maintenance Request How To

A: Please see the attached file first to view the walkthrough of how to make online payments. If you continue to have problems, contact our office at (608) 563-0013.
Online Payment Walkthrough

A: Please see the Appfolio links here for assistance with your tenant portal:
English: appfolio.com/help/online-portal
Espanol: appfolio.com/help/online-portal-es

A: If you have somebody you would like to move in with you and be added to the lease, they will need to apply on our website using this link: Rental Application

As long as they are approved, we will send an amendment to your emails to add them to the lease. Please note, if they are denied they will not be able to move into the unit and doing so would result in a notice of breach.

A: Check the breaker box. Turn tripped breaker to the off position, then to on.

Call the office and/or call the Police. Maintenance Emergency?
Call our office at (608)563-0013, Follow the prompts for maintenance, your call will be forwarded to our on call phone. HOWEVER, if there's Fire, Flood, or Blood or somebody’s hurt/threatened call 911 first!

Shut off the water supply under the sink and submit a Maintenance Request.

Prop up with shims or unplug and submit a maintenance request. Toilet not flushing?
Lift the tank lid and check to see if the chain is connected, lift flapper to flush. Submit a Maintenance Request.

Take the tank lid off and make sure nothing is caught in the flapper. Turn off the water supply valve coming from the wall to the toilet and contact us ASAP! Otherwise, your water bill and/or the landlord's water bill will be sky high!

Cover the air hole and plunge.

Hit the reset button on the outlet.

Do not put it in front of the dumpster, they will not pick it up. You must take it to the city landfill.